Shipping policy

Last updated: July 2026

We want you to know exactly what to expect once you place an order. Here's how shipping works at Aurelia Home.

Where We Ship

We currently ship within the United States only. We hope to expand to more countries in the future.

Processing Time

Once your order is placed, please allow 1-3 business days for us to confirm and prepare it with our fulfillment partner before it ships.

Delivery Time

Because our pieces are shipped from specialty lighting partners rather than a local warehouse, delivery typically takes 2-4 weeks (14-28 days) from the time your order ships, depending on the piece and your location. We know that's longer than you might be used to with typical retail — we think it's worth the wait for the quality and design you're getting, but we want to be upfront about it before you order.

Shipping Cost

All orders ship free, with no minimum purchase required.

Order Tracking

Once your order ships, you'll receive an email with tracking information so you can follow its progress. If you don't receive tracking within 3 business days of ordering, please reach out and we'll look into it.

Delays

Occasionally, shipments can take longer than expected due to customs, weather, or carrier delays. If your order is significantly delayed beyond the estimated window, contact us at aureliahomestore@gmail.com with your order number and we'll investigate right away.